Type into the FILE EXPLORER's address bar: Control Panel\Programs\Programs and Features Then hit the ENTER key. --- 1. If your Realtek HD Audio Driver's version is < 6.8746: Install 6.8746: (Double click on Setup.exe by Realtek) https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/V8746_WHQL_191203_SS3.6.45_FF03_WIN7_19H1.zip 2. If your Realtek HD Audio Driver's version is < 6.8746 and 6.8746 (see above) doesn't work: Install 6.8468: (Double click on Setup.exe by Realtek) https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/Audio_Realtek_Legacy_TP_VER6018468_20190402R.zip